Sales Department

Thinking of Selling your home in or around Norbury? You are in the right place.
 
Selling has rightly been recognised as potentially one of the most stressful events of one’s life.
 
Up there with marriage & divorce it can be a very harrowing time for the seller.
 
We recognise this and whilst we sell properties all the time, we never forget that most of our clients do this once or twice in their whole life- that’s why all of our staff know that our sellers need constant communication and feedback as well as sensible advice at all of the crucial stages.
 
We make it happen with minimum stress and maximum exposure for your home-
 
Here are the steps that are needed to get going;
 
1:  Get a Free No Obligation Valuation by emailing or calling us- it is commonly advisable to obtain more than one opinion prior to marketing so don’t just use us! Get another opinion and then decide- after all this is a big decision- we hope that you will make the right choice for you and your home.
 
2: Having chosen us (hopefully !) as your agent we will then make a further appointment to photograph, get a floorplan  and measure up the property for sale – this takes at least an hour as we are always keen to get the best possible photographs and we use high quality equipment to ensure that your home looks better than any of it’s competitors on the web.   
 
3: We will then extensively advertise in local media and this includes the major portals rightmove, findaproperty and primelocation as well as your local jamesalexander.com giving you 24 hours a day 7 days a week selling coverage in both Norbury and worldwide via the web. As well as telephoning all applicants looking to buy in & around Norbury, we will send out text messages, emails and even twitter feeds to help kick start the marketing campaign in all directions
 
4: We will accompany all viewers at your convenience or directly send them if you prefer at suitable times for you. Then we will provide you with feedback on what they thought, in writing so that you know as well as us how the marketing is progressing.
 
5: Once offers are received they are thoroughly vetted and then we will call and write to you advising you of what the offers are. It is always your choice as to accept or to continue marketing- we want you to be entirely satisfied that your home has been marketed fully before you make this decision.
 
6: We will liaise with solicitors and keep you advised of how the sale is progressing.
 
7: You have sold your home and usually exchange of contracts will take place which will give you on average two weeks before the final move happens. Both James Alexander and your solicitor will ensure that the sale and any ongoing purchase is synchronised so that you sell and buy simultaneously if this is your wish
 
Finally we never forget that as good as technology can be, if you are selling a home,  there is no substitute for good old fashioned hard work and customer service- we promise that we will give both- our office always has a selection of thank you cards from recent sellers which can be shown on request as a testament to our service