I loved the service they were prompt and answered every email and every query imaginable, during our process we had a few delays but Caroline was there to reassure all the way through. amazing estate agents would highly recommend.
Sam, November 2018
We viewed several properties with James Alexander before offering and completing on a house in the local area. From the first viewing with Caroline, my husband was convinced we would end up buying through them! They were by far the best agents we viewed with (some of the bigger agents didn't even bother turning up to viewings!). We found Caroline experienced in the local area, professional and a pleasure to deal with. We also viewed with Ewa who too was helpful, punctual and obliging.
Finally, a special mention to Kelly who went out of her way to help us after working hours on the freezing cold night we moved in as we couldn't get the boiler working!
We found they went above and beyond what was expected and for that we are truly grateful. We will definitely use them to sell in the future and I can not recommend them enough
Daisy, November 2018
I chose James Alexander as they're not part of a large chain. I definitely got the service I would hope for from a local company. Everyone was pleasant and efficient and there was good communication throughout. In particular, Caroline deserves her reputation of being very very good!
S, November 2018
I have interacted with James Alexander whilst helping my elderly parents on the purchase of a property near to me.
I've not interacted with agent before and was thoroughly appreciative of the way that we were treated at all times, and also the sensitivity with which my parents were treated too.
I would happily and without hesitation deal with this branch again.
Jay, November 2018
We bought in south London this summer 2018. Caroline, Ken and team were helpful throughout the negotiations and purchase process. I can recommend their services. Many thanks. GJ
GJ, October 2018
It was fantastic working with the James Alexander team. From the moment we first met them, they came across very different from other estate agents - take keen interest and time to make sure you achieve the best outcome for you. They are committed to the long run, which is really reassuring.
Once our property listing was live, the communication was great, and the team, notably Caroline, Jack and Ken, helped us find a suitable buyer and kept them well engaged throughout the process. Moreover, the team supported us with our onward chain. We strongly recommend James Alexander.
Rob and Susana, September 2018
As a first time buyer of a 1 bed house in Croydon I was happy with the service provided by James Alexander Estate Agents, particularly Caroline Rollins who provided me with help and assistance throughout the purchase procedure.
Matt, August 2018
They were helpful in advising what the probate value of the house should be whilst not expecting to get the sale.
When it came to viewings they were competent and informative and kept us in the loop throughout a long and drawn-out procedure.
Gordon, August 2018
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