"Some 13 years ago i sold my house through this estate agent to buy in a different area plus had enough left over to buy a flat for rent. New to being a landlord i asked them to source a suitable property which they did.
Fantastic advice. In 13 years, it hasnt been vacant for more than a couple of weeks with little work needed in that time. The longstanding staff particularly Kelly and Caroline have given an excellent service throughout . Cannot recommend them highly enough.
Ray, October 2015
" I have been dealing with James Alexander for many years and they have always been extremely professional. All staff members are polite, friendly, approachable, and very helpful. This estate agent is a true asset to Norbury and offers a first class service."
Andria, October 2015
" I have rented various properties through James Alexander over the years and always found them to be helpful, over they years i have got to know them and feel i could raise any concerns i do have with any member of the team to find the message us always passed on and dealt with accordingly. A lovely bunch of people. "
Ms B Kallar, October 2015
" An agency that cares, provides support and isn't primarily profit orientated. I was positively taken aback with the direct, honest and highly personalised treatment i received from this agency. Not only did i feel they were representing my interest in front of the landlord, but provided me with the countless pieces of advice, than an inexperienced tenant would have had to learn the hard way.
Kelly made the renting experience as seamless as possible and addressed any issues with enthusiasm and immediacy. I recommend James Alexander enough."
Magda, October 2015
" I have recently bought a flat that was marketed by James Alexander. Firstly i viewed the flat with James who was really helpful and was able to answer all my questions as well as liaising with the vendor with further questions that i had. He was then very good at keeping me informed of other offers /the stage of my offer etc and i always felt in the loop. Once my offer was accepted, Caroline became the main point of contact and was brilliant at chasing the solicitors on both sides as well as providing a very quick response to any queries i had. I also had later viewings of the property with Kit who again was very professional and helpful. I couldn't recommend the team highly enough and especially Caroline for all her help, professionalism and cheeriness throughout the whole process! It was my first experience at buying a flat and i would certainly use James Alexander if i ever came to selling my flat. 10/10!
Eve Barraclough, September 2015
" I cannot recommend James Alexander enough. Caroline was exceptionally helpful the entire process. She knew when to apply pressure on the solicitors to help keep the process moving and always communicating with me on how everything was progressing. An absolute pleasure working with her"
Josie Davenport, September 2015
"We own a number of properties around the country and most of our managing agents, have some good points and some bad... James Alexander are the exception in as much as they are consistently excellent. Responsive, professional communicative, honest are adjectives that spring to mind. In all the years that we have had dealings with them we have never had any hassle. I also like the Newsletter that comes out from time to time as it is informative and interesting. I would without question, recommend them to other landlords looking to have their properties managed for them."
Peter Hastrop, September 2015
" All the staff are fantastic, especially CAROL, KELLY , JACK. "Very good customer dealing and rents are very reasonable. With them for more than 2 years, as a tenant. 100% satisfied myself and my family."
Soni K Joseph, September 2015
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