"This was our first experience of buying a house and I can not praise Caroline Rollins enough for her support and guidance throughout what is a stressful process - often estate agents are given a bad name, likened to traffic wardens, but not in this case Caroline is a true professional."
Dan Craig, January 2015
"I was incredibly impressed by the personal level of service we received when purchasing our house through James Alexander. We had not brought a house before and we were led through the process seamlessly with Caroline on hand to answer our questions promptly. We were able to view the property on multiple occasions and got a great service from Kit who was very well informed on the property particulars. We would certainly recommend to other young first time buyers looking to purchase property in the area."
Ed, December 2014
"I have used James Alexander to sell two houses now and would not hesitate to recommend them to friends. Valuations have been honest and I like the no bull approach that they provided. Viewings were accompanied which made my life easier so no awkward moments and feedback was honest. So nice not to get agent lip service. The details that they prepared had great photos and I really do think that this helped us to get an early sale. Thanks Ken & the team another move done and I am grateful for the hassle free help. They say what they will do and then do what they said that they would. To be honest I would not have used them so many times if they hadn't! A refreshing change from some of our other experiences with agents & I wish them well for the future."
Ian Hession, September 2014
"I have dealt with a few agencies over the years but James Alexander are the best, they are friendly and helpful"
Ivy Darko, July 2014
"Very easy and pleasant to deal with. Polite and very friendly staff! Thank you."
Seong Haneul Kwan, May 2014
"If you are looking for an honest and reliable estate agent, then look no further than James Alexander. I'd never sold a house before, so having to sell the family home (of 60 years) was at times a bit difficult to cope with. But I found them to be a really warm friendly estate agent who guided me through the whole process, there was no pressure; their only concern was that I was happy with the end result. Ken Hume organised the marketing of the property to its fullest potential and arranged regular viewings of it to achieve the best possible offers. And Caroline Rollins was so very supportive whenever I needed help. And listened to my concerns and always gave me clear straight forward advice every step of the way. So I can honestly say I was in safe hands from start to finish."
Vincent, May 2014
"Professional, Helpful, friendly and caring. I cannot fault the service i have received from James Alexander in the past five years. Can' thank them enough, brilliant service. The team was really interested interested to find the rental that matches my requirements and i was regularly informed about properties before their details were published on the internet. I have rented several properties with James Alexander throughout the years i have received a very helpful , clear and professional service. They have always dealt promptly with any issues regarding the property. a very happy customer and i would recommend them if you intend to rent a property. Great service!!"
Corbione Olango, April 2014
"I used James Alexander to purchase a buy to let property. Although it is years since I have had to deal with an estate agent the whole process from the viewing through the completion was completely painless. Ken and his staff kept me informed at every stage, gave me sound information and advice and recommended excellent financial and legal advisers. When I bought the property I wasn't 100% sure if I would use James Alexander as the managing agent for renting it but I have decided to and here again they have been extremely professional, helpful and reliable."
Mrs M, April 2014
Showing page 12 of 16