"I used James Alexander to purchase a buy to let property. Although it is years since I have had to deal with an estate agent the whole process from the viewing through the completion was completely painless. Ken and his staff kept me informed at every stage, gave me sound information and advice and recommended excellent financial and legal advisers. When I bought the property I wasn't 100% sure if I would use James Alexander as the managing agent for renting it but I have decided to and here again they have been extremely professional, helpful and reliable."
Mrs M, April 2014
"I have dealt with a few estate agencies, but James Alexander is miles ahead with any of them. Their courteous, professional and efficient services make you more confident when you deal with all bunch of legal types like solicitors, brokers, lenders, and agents. My special thanks and recommendations must with the Norbury Branch Manager Caroline. She has been extremely helpful, patient, and understanding during the whole long five months of purchasing our dream home. We were right in the middle of a chain transaction and i find Caroline as a key person in holding it all together. I definitely use James Alexander again when it will come to get some property advice. Highly recommendable. "
Sylwester, February 2014
"James Alexander helped us through a very difficult purchase with the maximum of help and minimum of fuss, their knowledge of the local market is amazing and are a pleasure to deal with"
Gavin Brammall, February 2014
"I was recommended by a family member.. and boy was she right! But i knew from day one that Ken and Caroline would make my dream come true and find me a real good home... they were superb from start to finish.. THANKS SO MUCH FOR YOUR PATIENCE... also a big thank you to your staff ... you make a great team.. keep doing what your doing...."
Alex Dd, February 2014
"Ken and the team at James Alexander were a pleasure to deal with. They worked very hard to ensure our sale and purchase went to completion. They were considerate and caring, being sensitive to all parties involved. Calls were returned promptly, queries we dealt with efficiently . We never had to chase for information. They were the first estate agent i would recommend."
Ali Day, November 2013
"Very honest and supportive is how i would best describe James Alexander. We sold our house through James Alexander and it was the best decision we made. I would recommend them 110% , you will get honesty, transparency and support when things get a bit stressful, which they will when buying and selling. "
Stephen Byrne, November 2013
"I have just sold a house on behalf of an elderly relative using the services of James Alexander , Norbury . I had three agents to come and value the house . The valuation was not straightforward as the house had not been modernised and required a lot of remedial work . I was very impressed from the outset at the professionalism that Ken showed on his visit to the house and I had no hesitancy in appointing James Alexander to sell the house . Caroline was put in charge on a day to day basis and once a buyer had been selected kept me fully updated with developments . I would have no hesitation in recommending James Alexander for a house sale ."
John Magnus, October 2013
"Excellent customer service very quick service . Our house was on the market very quickly. They have a very good website. Thank you Caroline Rollins!"
Mr A Khaliq, September 2013
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