"Ken and the team at James Alexander were a pleasure to deal with. They worked very hard to ensure our sale and purchase went to completion. They were considerate and caring, being sensitive to all parties involved. Calls were returned promptly, queries we dealt with efficiently . We never had to chase for information. They were the first estate agent i would recommend."
Ali Day, November 2013
"Very honest and supportive is how i would best describe James Alexander. We sold our house through James Alexander and it was the best decision we made. I would recommend them 110% , you will get honesty, transparency and support when things get a bit stressful, which they will when buying and selling. "
Stephen Byrne, November 2013
"I have just sold a house on behalf of an elderly relative using the services of James Alexander , Norbury . I had three agents to come and value the house . The valuation was not straightforward as the house had not been modernised and required a lot of remedial work . I was very impressed from the outset at the professionalism that Ken showed on his visit to the house and I had no hesitancy in appointing James Alexander to sell the house . Caroline was put in charge on a day to day basis and once a buyer had been selected kept me fully updated with developments . I would have no hesitation in recommending James Alexander for a house sale ."
John Magnus, October 2013
"Excellent customer service very quick service . Our house was on the market very quickly. They have a very good website. Thank you Caroline Rollins!"
Mr A Khaliq, September 2013
"Having not moved for 30 odd years. o was apprehensive and scared as to if i was doing the right thing. Ken valued my property ad put me very much at ease. Caroline took over the rest of the 'hard work'. After the safe fell through, i was ready to give up, but Caroline wouldn't let me. She worked so hard, has so much patience that eventually in July, after 3 long months, I finally moved. Can't thank the staff enough, especially Caroline who without her support i would still be in the same house!! Thank you so much x."
Maxine Martin, September 2013
"I have dealt with a few agents over the years in London, but James Alexander are without question the best i have ever experienced. And they do genuinely care. This is a big complaint about how most estate agent conduct there business, never returning calls, being elusive, dealing with different people that know nothing about your sale or purchase. James Alexander, from day 1, were extremely professional yet very personable, reliable, kept us very well informed almost on a daily basis, and when Caroline wasn't there, either Ken or Jack would take over and be fully briefed on what's going on. I can't thank the team enough for all their efforts. They sold our house in just 4 days!!! Allowing us to secure the house we really wanted, at the perfect time. They give the kind of service you simply can't get with a corporate estate agent. A 5 star service."
Sam Skelton, September 2013
"Having received such an excellent service from James Alexander on the sale of our house, we would highly recommend that anyone considering appointing an agent look no further! We found that caroline and her team to display a profession, diligent and informative service that we found set them apart from various other agents and we are so pleased that we chose James Alexander as we had quick and smooth sale that as teachers with busy schedules, we really appreciated. With thanks to Caroline and her staff - you are highly recommended."
Simon Z, September 2013
"I would just like to thank Ken and his team for the wonderful work they did, in helping my fiance and I successfully get our new home, to which we are very happy with. I couldn't recommend James Alexander enough, they are very efficient in the work they carry out and are always willing to guide you in the purchase of in our case our first property, to which we are very thankful for. To top it off when the completion took place and I went to pick up the keys, Ken presented me with a congratulatory bottle of wine which served as a gift from James Alexander. I would highly recommend this estate agents, as you will not be left disappointed one bit."
Vanessa Moreno, June 2013
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