"Having not moved for 30 odd years. o was apprehensive and scared as to if i was doing the right thing. Ken valued my property ad put me very much at ease. Caroline took over the rest of the 'hard work'. After the safe fell through, i was ready to give up, but Caroline wouldn't let me. She worked so hard, has so much patience that eventually in July, after 3 long months, I finally moved. Can't thank the staff enough, especially Caroline who without her support i would still be in the same house!! Thank you so much x."
Maxine Martin, September 2013
"I have dealt with a few agents over the years in London, but James Alexander are without question the best i have ever experienced. And they do genuinely care. This is a big complaint about how most estate agent conduct there business, never returning calls, being elusive, dealing with different people that know nothing about your sale or purchase. James Alexander, from day 1, were extremely professional yet very personable, reliable, kept us very well informed almost on a daily basis, and when Caroline wasn't there, either Ken or Jack would take over and be fully briefed on what's going on. I can't thank the team enough for all their efforts. They sold our house in just 4 days!!! Allowing us to secure the house we really wanted, at the perfect time. They give the kind of service you simply can't get with a corporate estate agent. A 5 star service."
Sam Skelton, September 2013
"Having received such an excellent service from James Alexander on the sale of our house, we would highly recommend that anyone considering appointing an agent look no further! We found that caroline and her team to display a profession, diligent and informative service that we found set them apart from various other agents and we are so pleased that we chose James Alexander as we had quick and smooth sale that as teachers with busy schedules, we really appreciated. With thanks to Caroline and her staff - you are highly recommended."
Simon Z, September 2013
"I would just like to thank Ken and his team for the wonderful work they did, in helping my fiance and I successfully get our new home, to which we are very happy with. I couldn't recommend James Alexander enough, they are very efficient in the work they carry out and are always willing to guide you in the purchase of in our case our first property, to which we are very thankful for. To top it off when the completion took place and I went to pick up the keys, Ken presented me with a congratulatory bottle of wine which served as a gift from James Alexander. I would highly recommend this estate agents, as you will not be left disappointed one bit."
Vanessa Moreno, June 2013
"The team at James Alexander have never let us down! Our first property [with James Alexander] was bigger and undoubtedly better value than the flat we were offered by a competitor, the day before, in the same block! We have since rented our next home, again with James Alexander and again we have been very pleased. Top service, a friendly team and good properties, what more could you ask for?!"
Justin & Carly Eaton-Hall, April 2013
"Thank you to Jack Bowles at James Alexander. I have recently had to let my home in Norbury due to a change in my circumstances. This was an emotional time for me and was combined with the uncertainty of being a novice landlord. Jack was clear, communicative, organised and proactive in the letting of my property. It was let within days of being on the market. I would recommend this estate agent if you are thinking of letting your property."
Amina Ben, March 2013
"Like finding a really good hairdressers or dentist, where once you've found them you don't intend on continuing your search - that is my experience with James Alexander. I wish every experience moving could be like the one I had! Jack was such a pleasure to deal with, as were all the staff! Even walking into the office, you feel welcomed and all of my requirements and needs were met with a smile and nothing but helpfulness. I felt that I was always treated with honesty and the entire process was explained clearly with no hidden fees or unexplained small print. I needed to move quite quickly and James Alexander was so accommodating; chasing down references, keys and even going the extra mile to ensure the property was completely up to scratch (to the point of repainting in the morning!) before my move. I may just have to base all my future moves around locations on their listings as, honestly, no other agent will do."
Alex Mehra, March 2013
"I have been a tenant of James Alexander for the last 2 years and i have found them to be excellent agents and wouldn't hesitate renting from them again in the future."
Esther Hagl, February 2013
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