Hi I have been a customer of James Alexander for a while and have started to transfer my portfolio over to them.
Ken and his team are absolutely wonderful and the best review I can say is they do exactly what it says on the tin.
Very professional and yet relaxed environment, No hard sell, all laid out in black and white.
Ken does his little videos which get sent to his customers, very insightful and keeps you updated with what is going on as well as handy hints on issues like condensation. Bravo.
Cannot praise them enough !
Imran, March 2017
Ewa is very professional and very friendly. I would highly recommend her to anyone using this agency for her efficiency.
Jan Grzegorczyk, March 2017
Both Ewa and Zahra are very professional and kind.
Ewa was very helpful in all the letting process managing everything in a easiest and quick way.
Zahra was very helpful in trying to fix some problems with the property when we moved.
In general all James Alexander staff is very kind and reliable.
Ana Fernandes, March 2017
We used James Alexander for our Dads house as we were selling re probate so very upsetting. Ken and Caroline could not have been kinder. The sale became a nightmare because of the buyer and Caroline kept on top of it the whole way through. She has the patience of a saint! I honestly cannot recommend them enough. I think the easiest way to explain how helpful they were with what is always a very stressful time ie moving house, but especially when dealing with a probate sale is by saying the following: Our house was not the only one they were selling but they made you feel like it was!
Donna, March 2017
Ken and his team have been my letting agent for nearly 8 years and have been brilliant. They have looked after me during my time as their tenant making sure any faults got addressed as soon as possible.
Bianca McHugh, February 2017
Caroline was a pleasure to deal with throughout the entire buying process.
She was honest and kept us updated at every stage of our purchase and we couldn't be happier with the final result.
Dan Gray, February 2017
Very helpful with excellent local knowledge, the entire team helped us get the sale we wanted at a price close to what we were hoping for. They also assisted brilliantly with a planning issue that needed resolving before completion.
Silas, January 2017
We had a really tricky sale due to the changes in stamp duty and the Brexit uncertainty. Without James Alexander's support we would probably have given up hope after two buyers fell through at a late stage. Thanks to their perseverance, timely advice and unstinting support we have now completed and are happily ensconced in our new home.
These guys don't just put adds in Rightmove and Zoopla, they really care and worked hard to make our sale happen. Always available, always helpful, I cant recommend James Alexander more highly
Eugene, January 2017
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